I'm currently working at a consulting firm called g2o, where I lead various types of UX research projects using qualitative & quantitative methods across many different domains. In a previous life, I studied the principles babies use to learn and grow their understanding of the world (spoiler alert: it's fascinating). Studying babies has cursed me to a life of continual learning and growing.
Today, I apply those principles by growing:
Here's how I approach UX Research:
Our team designed & built a progressive web application for a home building company that allowed customers to track the progress of their home's construction, as well as to keep track of the tasks required of them throughout the process. This research informed the high-level vision of the application and specific interaction design decisions.View project
We helped a military retail company discover how to improve life on base by facilitating co-design sessions with active duty military members. This research shaped the roadmap for a brand new mobile application for each military base.View project
We helped a large regional bank prioritize which online banking features to build based on co-design sessions with actual customers. We also facilitated an ideation workshop to align the bank's UX team and Marketing team around a shared roadmap.View project