What's up, I'm Braden.

Currently a UX Research consultant at g2o. I enjoy exploring complex problems and creating meaningful change. I believe we're all born as creative little researchers, and I'm grateful to work as one full time.


Selected Projects

generative research

Military Quality of Life

We helped a military retail company discover how to improve life on base by facilitating co-design sessions with active duty military members. This research shaped the roadmap for a brand new mobile application for each military base.

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Service design research

Power Plant Maintenance

We introduced design thinking to our client by taking them through a design research sprint. This work has enabled our client to spread design thinking to other business units, which has led to new opportunities for our company.

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Co-design research

Online Banking Platform

We helped a large regional bank prioritize which online banking features to build based on co-design sessions with actual customers. We also facilitated an ideation workshop to align the bank's UX team and Marketing team around a shared roadmap.

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guerilla research

Foster Care & Adoption

We helped the state of Ohio redesign the Foster Care & Adoption website. Although there was no budget for research, we figured out how to squeeze in some research to inform the redesign.

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Service design research

Wire Transfers

We helped a large regional bank determine how to create a wire transfer service for the digital era. We delivered a roadmap to guide them from quick fixes all the way to the ideal money movement process.

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evaluative research

Bank Usability

We conducted 3 rounds of evaluative research for a large regional bank. Topics for the research included ATM features, account comparisons, eStatement enrollment, & self-service credentials.

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Service design

Education Non-profit

I helped a non-profit in Chennai, India improve their internal processes. The research informed staffing decisions, database management, & tracking student progress over time.

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"Surround yourself with people who know what you don't know. Become enticed by the unknown." - Linda B. Smith

© 2020 Braden King