What's up, I'm Braden.

I'm a UX Researcher that enjoys exploring complex problems and creating meaningful change. I believe we're all born as creative little researchers, and I'm grateful to work as one full time.

Selected Projects

generative research
10.18.19

Military Quality of Life

We discovered how a military retail company could improve life on base by facilitating co-design sessions with active-duty military members. This research shaped the roadmap for a brand new mobile application for each military base.

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Service design research
3.20.19

Power Plant Maintenance

We introduced design thinking to our client by taking them through a design research sprint. This work has enabled our client to spread design thinking to other business units, which has led to new opportunities for our company.

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Co-design research
2.8.19

Online Banking Platform

We helped a large regional bank prioritize which online banking features to build based on co-design sessions with actual customers. We also facilitated an ideation workshop to align the bank's UX team and Marketing team around a shared roadmap.

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guerilla research
9.13.18

Foster Care & Adoption

We helped the state of Ohio redesign the Foster Care & Adoption website. Although there was no budget for research, we figured out how to squeeze in some interviews to inform the redesign.

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Service design research
11.2.18

Wire Transfers

We helped a large regional bank determine how to create a wire transfer service for the digital era. We delivered a roadmap to guide them from quick fixes all the way to the ideal money movement process.

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evaluative research
8.28.18

Bank Usability

We conducted 3 rounds of evaluative research for a large regional bank. Topics for the research included ATM features, account comparisons, eStatement enrollment, & self-service credentials.

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master's thesis
4.26.18

Artificial Intelligence & Design

I explored how designers and data scientists can work together to start using artificial intelligence as a design material.

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Service design
8.7.15

Education Non-profit

I helped a non-profit in Chennai, India improve their internal processes. The research informed staffing decisions, database management, & tracking student progress over time.

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Ethnographic research
4.26.18

Ethnography with Orangutans

I studied orangutans at the Indianapolis zoo during a graduate course in Direct Observation. We learned the importance of framing research questions, taking hand-written notes, and how similar orangutans and humans are.

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academic research
8.18.17

Infant Cognitive Development

I worked on many research projects investigating how infants develop language and object recognition. We collaborated with computer vision experts to analyze infant-head cam & eye-tracking data.

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"Surround yourself with people who know what you don't know. Become enticed by the unknown." - Linda B. Smith

© 2019 Braden King