"Surround yourself with people who know what you don't know. Become enticed by the unknown." - Linda B. Smith
© 2019 Braden King
I'm a UX Researcher that enjoys exploring complex problems and creating meaningful change. I believe we're all born as creative little researchers, and I'm grateful to work as one full time.
We discovered how a military retail company could improve life on base by facilitating co-design sessions with active-duty military members. This research shaped the roadmap for a brand new mobile application for each military base.
View projectWe introduced design thinking to our client by taking them through a design research sprint. This work has enabled our client to spread design thinking to other business units, which has led to new opportunities for our company.
View projectWe helped a large regional bank prioritize which online banking features to build based on co-design sessions with actual customers. We also facilitated an ideation workshop to align the bank's UX team and Marketing team around a shared roadmap.
View projectWe helped the state of Ohio redesign the Foster Care & Adoption website. Although there was no budget for research, we figured out how to squeeze in some interviews to inform the redesign.
View projectWe helped a large regional bank determine how to create a wire transfer service for the digital era. We delivered a roadmap to guide them from quick fixes all the way to the ideal money movement process.
View projectWe conducted 3 rounds of evaluative research for a large regional bank. Topics for the research included ATM features, account comparisons, eStatement enrollment, & self-service credentials.
View projectI explored how designers and data scientists can work together to start using artificial intelligence as a design material.
View projectI helped a non-profit in Chennai, India improve their internal processes. The research informed staffing decisions, database management, & tracking student progress over time.
View projectI studied orangutans at the Indianapolis zoo during a graduate course in Direct Observation. We learned the importance of framing research questions, taking hand-written notes, and how similar orangutans and humans are.
View projectI worked on many research projects investigating how infants develop language and object recognition. We collaborated with computer vision experts to analyze infant-head cam & eye-tracking data.
View project"Surround yourself with people who know what you don't know. Become enticed by the unknown." - Linda B. Smith
© 2019 Braden King