Pharmaceutical Process Dashboard
At a glance
15 evaluative sessions
26 dashboard pages designed
Our Internal team
UX Researcher/Designer (me)
Our client team
Executive Director of Patient Analytics
BI Analytics Technical Lead
Designing a dashboard to visualize the process of getting on medication
Our client, a multinational health care services company, needed to redesign a portal used by clients and internal users to access key data and reports. They identified that users had challenges with find-ability, and they saw an opportunity to create a more modern data visualization experience for their portal users.
As a hybrid UX Researcher & Designer, my goal was to understand the needs of the dashboard users, and then translate what I learned into a prototype that met those needs and ultimately increased KPIs. I facilitated user interviews, developed prototypes, facilitated evaluative research sessions, and collaborated with a visual designer & tableau developer to ensure that the final design was feasible.